Tag: Revenue Based Loyalty Programs
Airline Loyalty: Looking Ahead to 2016 and Beyond
As much as 2015 was a defining year for airline loyalty, 2016 holds even more...
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American’s Latest Move a Sign of Things to Come?
According to View From the Wing, American AAdvantage has rolled out changes effective February 1,...
Read MoreBest of: Loyalty at a Crossroads
I am currently vacationing aboard a trans-Atlantic cruise from Spain to Fort Lauderdale. My blog series, Diary of a Trans-Atlantic Cruise, will begin in earnest tomorrow after our first full day at sea. Thoughout my time away, I...
Read MoreThe Freddies – Delta, SkyMiles, and an Award-Winning Airline
As already noted by my fellow bloggers at The Gate and Delta Points, Delta Air Lines and the SkyMiles program were not so conspicuously absent from the winner’s list during last week’s Freddie Awards. I didn’t see United on any...
Read MoreMost Fliers Not Aware of Mileage Program Changes?
A friend sent me a link to a really interesting LA Times article. The headline – “Most fliers are unaware of changes to loyalty rewards program – survey says.” The survey, sponsored by Milecards.com found...
Read MoreBig Data and the Artist Formerly Known as Frequent Flyer
Protestations of the end of time reached a new high late last week as news hit the interweb that Delta Air Lines had quietly removed SkyMiles award charts from public view. I’ve made clear what I think – Delta is...
Read MoreOn Loyalty – Where are You Headed in 2015?
Well, it seems that just about anything that can be announced for the upcoming year in loyalty has been announced. So far, we have: SkyMiles 2015 MileagePlus 2015 AAdvantage 2015 Oh, I’m sure there are a smattering of...
Read MoreAA’s Announcement is Not a Shot Across the Bow
AA’s AAdvantage 2015 announcement will not change Delta’s mind.
Read MoreAirlines Moved On – Maybe We Should Too
Loyalty should be both ways, but sometimes it isn’t. It’s time to be loyal to yourself.
Read MoreLoyalty Programs Were Not Meant to Be Good For You
They might feel good at times, but loyalty programs were never meant to be good for you.
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