Happy Saturday! Things are slowly coming back together here at MJ World HQ after the flu ran...Read More
Delta Air Lines announced the semi-expected retirement of its CEO, Richard Anderson, today. Ed Bastian will succeed Anderson as CEO, and Glen Hauenstein will be elevated to President of Delta. I met Richard just once, and I...Read More
Note: This is a “Best of” post from 2014. Like other “Best of” posts, it...Read More
As much as 2015 was a defining year for airline loyalty, 2016 holds even more promise…… or peril…. depending on your perspective. Rather than the single greatest marketing innovation “ever,” frequent flyer programs as they’ve...Read More
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United 737-900 Exit Row Review: San Francisco to Kona
Review: Citi Business Thank You Card
Hotel Review: The Modern Honolulu
United Transcontinental Polaris Review: It’s All About the Seat!
Review: United Club SFO Concourse F