The Park Hyatt Washington D.C.
I’ve been sitting on this review for a few months now, but hey, better late than never. The Park Hyatt Washington D.C. is in a great location, just a short walk from Georgetown and not too far of a cab ride to the National Mall. I booked a standard room through the American Express Fine Hotels and Resorts program hoping to be upgraded as a Hyatt Diamond.
Upon arrival, I was told that I was upgraded to a Park Junior Suite, breakfast at the restaurant was included, but room service was not. I was also given a $100 voucher for food and beverages during my stay as a perk of Amex FHR. My initial impressions of the staff and service were good, but they seemed a little stiff and cold. It kind of reminded me of the service I received at the Park Hyatt Paris Vendome.
The Park Junior Suite
When I walked in the room, I wasn’t very impressed. Most of the furniture looked dated, tattered and the carpet had seen better days. One reason that I love suites is that you have a separate area to relax and eat. This room unfortunately only had two chairs that were not very comfortable and a desk awkwardly placed in the middle of the room.
Feeling a little let down, I opted to go back to the front desk to try and negotiate my way up to a full suite. After speaking with the manager, I was able to secure an Executive Suite for only an additional $40 per night. Not bad considering the rack rate for the room was nearly double that of the standard rate that I paid.
The Park Executive Suite
The Park Executive Suite was substantially larger than the Junior featuring separate living and dining areas as well as a more private bedroom. The room had much better lighting as well as a half bath off of the living room. My only complaint was the comfort of the furniture, the sofa was as hard as a rock and a lot of the furnishings in the living and dining space looked like they were from Ikea. Nothing against Ikea, I have their furniture in my house, but it’s not what I would expect to find in a Park Hyatt.
Dining
We used our $100 food voucher from the American Express Fine Hotels and Resorts program to order room service from the restaurant downstairs. I had the duck, and it was some of the best I’ve ever eaten. We also had breakfast in the restaurant and it too was also very good. Sorry I didn’t snap any pictures for you guys, but we were rushing and I forgot. I will say, one of my favorite moments at this hotel was at breakfast. My wife asked for a glass of fresh orange juice, to which our waiter replied in a condescending tone, “Miss, our fresh juice is $10 per glass.” Her response was, “Oh perfect, in that case we’ll have two!” This interaction was indicative of the majority of my other Park Hyatt experiences. I love their hotels, but they can be so condescending, especially to people in their twenties.
Final Thoughts
Overall, this is a solid hotel. It’s not as awesome as the Park Hyatt New York, but I’d stay here again. One thing I really liked is the Mercedes courtesy sedan that will take you down to the National Mall if it’s available. We used this a few times and took Uber back when we were ready. This really made getting around much cheaper. The rooms are Andaz quality, but the rest of the hotel did the Park Hyatt name justice in my mind.
Have you stayed here before? If so, what were your impressions? Sound off below.
room service was not. I was also given a $100 voucher for food and beverages during my stay as a perk of Amex FHR. My initial impressions of the staff and service were good, but they seemed a little stiff and cold. It kind of reminded me of the service I received at the Park Hyatt Paris Vendome.
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I stayed at the Park Hyatt in Washington last year (just got a regular room though), but it’s interesting your staff was stiff with you. Mine was over the top friendly and went out of their way to help me, guess I got lucky? Though one feature I loved is they have (or at least had) a concierge car service that would drive you to places (no idea if it would drive you from the place to the hotel though, didn’t try). Anyway, it was a great way to explore more of the city and save money on Uber/taxi.
I don’t know what it is, but I never have good luck at high end Hyatt properties. Glad you had a better experience than I did.
The restaurant in the hotel, Blue Duck Tavern, is one of the best restaurants in DC. I am sure your food really was very overpriced but delicious.