What on earth am I talking about? The thing everyone is talking about – the now famous Tweet to a customer from @USAirways today that included a unique new instrument approach procedure for the 777. You know the one I’m talking about. You can read more about that here at ABCNews.com. For fairness, here’s the apology the airline Tweeted after the incident.
Likely a little IT accident, but I’m trying to imagine what kind of day the people that run their Twitter account had after this got out. But hey…it got people off the topic of the AAdvantage-Dividend Miles devaluations for a few minutes. Now back to our regularly scheduled programming.
MJ, April 14, 2014