My standard hotel reviews include a breakdown by the following topics. Feel free to skip to whichever section you find most interesting.

  • Highlights
  • Lobby & Check-in
  • Room
  • Hotel Space / Ambiance
  • Food & Drink
  • Fitness
  • Miscellaneous

 

HIGHLIGHTS: Hyatt Place Jacksonville Airport

This was an interesting stay. Typically, Hyatt Places are very predictable – you know what you’re going to get. However, this time, my room reeked of a stale, moldy cigarette smell – twice. On the third room, it smelled like nothing, which was great. It was a frustrating experience, especially late in the evening.  Also, the internet was finicky, sometimes not connecting, but only slowly. I’m not sure why hotels have such a terrible time of either slow or poorly functioning internet, but it blows my mind how frequent problems occur.

 

LOBBY & CHECK-IN

Like the Aloft series of hotels, Hyatt Places are standard in their configuration and format, with a dining bar and a rounded checkin table. My platinum gift was two bottles of water – better than nothing, but not much.

 

ROOM

View from my room?

This was a basic double queen room. As mentioned in the highlights, it took three tries to find a room that did not smell like damp sock or cigarettes. They offered to comp me a drink or snack from the check-in desk, but I did not need or want anything. Internet was poor, which I suppose I should expect by now. Thankfully, I was only there for a night

 

HOTEL SPACE / AMBIANCE

I saw some groups of teenagers and some families, but it was late so I could not get a very good read.

A bit sad, really, but it does the job

 

FOOD & DRINK

Their basic continental breakfast met my expectations of a Hyatt Place breakfast. Nothing too out of the ordinary.

 

FITNESS

The fitness center also met my expectations at a Hyatt Place, and was dead at almost midnight. That’s also not out of the ordinary.

Small as expected!

 

MISCELLANEOUS

Nearly a week later, I have still not yet received a call from management about the recurring issue with my room. Not sure when or if I’ll get one, but I did leave my info at the front desk upon checking out. I’d probably not stay here again, unless I cannot find a better Marriott/Starwood hotel. With all the competition, why subject yourself to poor experiences? Life is too short for that.

Note – I ended up calling them myself, at which point they apologized and said nobody passed the note on to the manager, nearly a week later. The final offer was 2,500 Hyatt points, which is less than I expected, but apparently it’s a category 1 hotel so they couldn’t offer me much more. I’d stay there again on the cheap, but don’t expect much.

 

Featured Image is of a bed, from the hotel website.  Disclaimer: This post may contain affiliate links which, should you click through and/or make a purchase, grant me a commission. Also, I only post in the best interest of my readers. Lastly, thank you for supporting my blog and my travels. 

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