Yesterday, Delta unveiled the next phase of its $1.2 billion investment at JFK with an expansion of Terminal 4 that added 11 gates and 75,000 square feet to the terminal. According to Delta President Ed Bastian, “the newest enhancements at Terminal 4 underscore the significant investment Delta is making in New York City’s airports—nearly $2 billion over the last six years. Our customers and employees are benefitting from substantial enhancements to our JFK operations, and we thank our partners at the Port Authority of New York and New Jersey and JFK International Air Terminal LLC (JFKIAT) for working with Delta to create a world-class facility that meets—and, we believe, exceeds—the expectations of today’s modern travelers.”
According to Delta, the expansion “improves the customer experience for the 12 million passengers Delta serves at JFK annually. It also builds on Delta’s $1.2 billion redevelopment of Terminal 4, which opened in May 2013. That expansion featured nine new and seven renovated international gates; improved and renovated check-in areas, including a dedicated Sky Priority check-in area; a centralized security checkpoint; new dining and retail offerings; a new 24,000 square-foot flagship Delta Sky Club with the first-ever Sky Deck outdoor terrace; dual taxiways for less congestion and shorter taxi times; and improved Customs and Border Protection and baggage claim facilities.”
It’s been a few years since I transited JFK on Delta, and based on that experience this investment and those that preceded it were long overdue. It’s good to see progress in Delta’s JFK terminal operations. I’m looking forward to experiencing the renewed facilities first-hand soon. You can read Delta’s entire press release here.
(Images courtesy of Delta Air Lines)