MJ on Travel

Marshall Jackson is an aviation enthusiast and avid cruiser. After 10 years in the airline business, Marshall moved on to a new career that includes plenty of travel and plenty of cruises, and that’s just the way he likes it.

Summer Travel Tips Work When Airline Computers Attack Too

Well, the last few weeks have been interesting from an information technology perspective. One could be forgiven for asking “what can I do” in this kind of situation. Not that much, but my “Summer Travel Tips from an ex-Airline Guy” post contains a few nuggets that apply here to. Of course, “flying early” would not have helped today, but these tips are still worth a review. So here’s a “Best of” post from way back in 2013. It was the best of times, it was the worst of times. What can I possibly be talking about? Summer travel season, of course! It’s the best because it’s summer, and it’s time to play. It’s the worst because that means the cherubs are all heading for the airport at the same time the rest of us are there, and it can challenge your patience…big time! Throw a thunderstorm or hurricane into the mix, and you’ve got an instant cauldron of madness that can push even the calmest person you know over the edge. I have personally been on the receiving end of fire-tinged vitriol from upset customers whom I am certain were otherwise perfectly reasonable. That may be why I have no hair left! Many times, we (being my employer) were at fault, and other times, there was nothing anyone could do, and the customer was just a victim of something...

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10 Years of Blogging, Drink Package Discounts, and a CLEAR Vision

I’m finally spending a week at home and at the office, and I’m not unhappy about that at all. Lots going on and I need to catch up at the day job and the job of blogging. While I’m looking at another month or so before things settle down, I did manage to say a few words here on the blog over the last week or so. Let’s take a look. Happy Birthday to MJ on Travel – 10 Years of Blogging….WOW! My First CLEAR Experience in Years Royal Caribbean Discounting Drink Packages SS United States Not Returning to Sea American Commits to Charlotte (CLT) Two FREE Uber Rides for Hotel Stays JetBlue to Europe? Yes Please A Tale of Two Airlines: AA and DL Enjoy the rest of your weekend! -MJ, August 7,...

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SS United States Will Not Return to Sea

In February, Crystal Cruises disclosed that it was exploring the possibility of restoring the iconic oceanliner, SS United States, to seagoing service. Crystal undertook an extensive technical feasibility study to ascertain whether or not the ship could be brought into compliance with current regulatory requirements and start sailing regular cruises again. After a 6-month study, the company determined that the investments needed to modernize the ship were not commercially viable. According to a press release from the SS United States Conservancy “Following an intensive, six-month evaluation, Crystal Cruises today determined that while the SS United States is structurally sound, the technical and commercial challenges associated with returning the historic liner to service as a modern cruise ship have unfortunately proven insurmountable. As a show of support for the vessel, Crystal Cruises will be making a significant donation of $350,000 to aid in the Conservancy’s ongoing mission to save the ship. The Conservancy intends to resume its pursuit of stationary redevelopment opportunities for America’s Flagship.” The release went on to provide greater details on the technical challenges that would need to be met to bring the ship back into service. “Led by retired U.S. Coast Guard Rear Admiral Tim Sullivan, Crystal’s impressive team of maritime experts and engineers conducted numerous assessments on the ship in the Port of Philadelphia, where it has been docked for 20 years. The evaluation and testing included in-depth...

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American Commits to Charlotte

I was always entertained at all the predictions about American’s Charlotte hub “going away” once AA and US were fully integrated. I mean….the original AA couldn’t make it in Raleigh, so Charlotte had to go, right? Not really. Many armchair CEOs liked to hang their hat on a little nugget of information – Raleigh produces more “local” traffic than Charlotte….or at least it has, even though Charlotte’s metro area is larger. There are a few reasons for that little anomaly, in my opinion, that I won’t get into here. For sure, the nature of the CLT hub has changed within a larger AA network, but I never thought the hub was going away. So, did American make some proclamation about serving CLT forever? No. According the the Phoenix Business Journal, the airline is consolidating its pilot training operations at both the original AA Flight Academy and at CLT: “American Airlines is relocating flight training operations out of Phoenix and is moving those to training centers in Charlotte and Fort Worth, Texas where the airline is based. The closure of the Phoenix flight training center and the relocations to North Carolina and Texas is slated to happen by the end of 2017.” My Take While relocating additional pilot training resources to Charlotte is not a guarantee that hub operations won’t be curtailed, I think it’s a positive sign for the...

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10 Years, 2735 Posts, Immeasurable Memories

Ten years ago Wednesday, I wrote my first blog post. Some 2,734 posts would follow that one. Daily page views have ranged from 1 to over 6,000. Not surprisingly, I suppose, my most read topics have been cruise reviews, cruise line drink packages (what does that say about me? 🙂 ), Delta Air Lines, SkyMiles, and my overall thoughts on the new loyalty paradigm….not necessarily in that order, and not always popular. I’ve been posting less lately, and that’s no one’s fault but my own. Blogging is not a career for me, and my actual job is taking increasing amounts of my time. Unfortunately, that’s probably not going to change in the next month or so. I have a few thoughts to ponder about the future of MJ on Travel, but in the meantime, I’ll be blogging about life on the road and things that matter to business travelers when they happen. I have to work through some recent day job changes before I can “get my groove back” but I’m still here, and still thankful to Randy Petersen, everyone at the House of Miles for their continued tolerance, and every single one of you. More soon. -MJ  ...

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Two FREE Uber Rides for Hotel Stays

Uber and Booking.com are out with an interesting promotion. According to the email I received, book a hotel stay with Booking.com and you’ll receive two promotion codes good for free rides up to $15 in value. Not a bad deal if you plan on booking a hotel anyway. The offer is valid once per customer and the hotel stay must be completed by October 31, 2016. After your stay, Booking.com will send the promotion codes to you via email, with their exact value to be detailed in the email. Rides need to be completed by December 31, 2016. It is not clear to me whether this offer is targeted or not so YMMV. Review the full terms and conditions of the deal here. Follow this link to book your...

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Royal Caribbean Discounting Beverage Packages

I’ve blogged on the virtues of cruise line drink packages before. While they are very much a YMMV situation depending on your habits, they are worth a few minutes of consideration in your cruise vacation planning. At best, they really can save you money. At worst, you know most of the cost of your cruise in advance and don’t have to worry about blowing your budget. Royal Caribbean is running a promotion right now the offers 20 percent off the cost of your beverage package. I can’t guarantee it is available on every sailing, but reports are widespread that if you log into royalcaribbean.com and enter your “Cruise Planner” to shop for the packages, you’ll see the promotion. I did and found the offer. I was able to pick up the Ultimate Package for $49 per day plus gratuity. The all-in price worked out to $57.82 per person, per day for our short 5-night getaway this fall. That’s actually a perfect deal for us as Royal Caribbean’s Ultimate Package includes bottled water and specialty coffees. We drink lots of coffee and water….and when we’re on vacationing…especially on a short “party” cruise like this, we’ll do our share of imbibing too. If you are cruising Royal Caribbean soon, check and see if your cruise is eligible for a beverage package discount. It could be worth it depending on your...

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My First CLEAR Experience in Years

As I wrote a while ago, Delta has partnered with CLEAR to enhance the security experience for its customers. I was a member of the original CLEAR a few years ago. With their recent appearance at one of my most frequented airports, DCA, I decided to re-up my membership, especially with discounts for Delta’s frequent flyer members. As it turns out, I had 3 months remaining on my previous membership, and CLEAR gave me 3 months free. Yesterday, I had the opportunity to give the new CLEAR a try since they recently opened at DCA. The verdict: I liked it a lot. I was departing DCA and the CLEAR kiosks are conveniently located adjacent to the TSA PreCheck lane on the Delta Air Lines concourse. I walked past the usual PreCheck entrance all the way around to the well placed CLEAR kiosks. I was greeted by two smiling concierges who directed me to the kiosk for a fingerprint check. After scanning scanning my boarding pass and placing two fingers on the macing, my picture appeared within seconds and I was good to go. The CLEAR concierge advised TSA that I was a PreCheck CLEAR member and I was in line for the metal detector within a few seconds after placing my bags on the belt for x-ray. I did not time the process, but I would estimate 3 minutes top from...

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JetBlue to Europe? Yes Please

First, we learned JetBlue was seeking to return to Atlanta in 2017. That’s great news for Atlanta travelers. But now, there some really big news from JetBlue’s Q2 earnings call today. First, JetBlue is expanding its popular Mint product by taking delivery of more A321s equipped with Mint cabins. According to JetBlue, “JetBlue will take delivery of incremental aircraft over seven years. Specifically, Airbus is scheduled to deliver 15 incremental A321ceos (current engine option) starting in 2017, with five Mint deliveries expected in 2017 and the intention for most incremental deliveries in the following years to come in Mint. Further, JetBlue expects to take delivery of 15 incremental A321neos (new engine option) starting in 2020. The amendment provides flexibility to take deliveries in Mint or all-core configurations based on market opportunities. While it has not yet committed to this fleet type, JetBlue will have the option to configure the NEO aircraft in the long range version of the A321 – the A321LR – starting in 2019.” Just an Idea for Now Check out those “new possibilities” with the A321LR option. OK, that’s really nothing but another arrow pointing across the pond, but the A321LR has the range to serve Europe, and JetBlue appears interested in doing so. JetBlue officials made clear in this WSJ.com article that this is just something they are considering for the moment, but how cool...

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Delta Partnering with PANYNJ on LGA Redevelopment

More news from Delta Air Lines today on significant investments in terminal facilities to improve the passenger experience. Delta is partnering with the Port Authority of New York and New Jersey to replace its LaGuardia terminals with a brand new state of the art facility. The project is part of a 50-year lease agreement that Delta is negotiating with PANYNJ. The new terminal will feature a brand new Sky Club, with Sky Deck, with more spacious concourses, larger gate areas with more seating, and increased concessions. The terminal will include 37 gates across 4 concourses with a centralized check-in area and security checkpoint. According to Delta, the majority of gates will have access to dual taxi lanes, which will greatly improve airfield efficiency, resulting in reduced taxi time to and from the gate before take-off and after landing.   My Take It’s exciting to see Delta commit to such a massive investment at LGA. Like most fliers, I don’t find LGA to be the best air travel experience and the new terminal facilities Delta is investing in will be a remarkable improvement. You can read Delta’s press release announcing the project in its entirety...

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