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It was around 9 P.M. and only one person was working the front desk at the Crowne Plaza Atlanta Airport. The line to check in was a bit long, about 8 people deep. I wanted to change a room because the room I was assigned to was in the middle of a huge extended family that was very loud next door and hanging out in the hallways. I waited patiently in line, scrolling on my phone.
Then I hear a scream from the lady behind me.
AHHHHHHH!! Look at that disgusting cockroach on the floor. She then runs to the lobby sofa for protection. The cockroach starts charging near me, I shuffle a bit, then the guy in front of me just stomps on that lil’ critter with his large boot.
There, problem solved. He chuckles a bit and we thank him.
The front desk attendant then laughingly shrugs it off and says housekeeping is on its way.
I wonder how often this happens at this hotel lmao.
Now I’ll review the remainder of my stay…
CROWNE PLAZA ATLANTA AIRPORT SHORT REVIEW WITH SCORES (OUT OF 5, 5 BEING THE BEST)
MY OVERALL SCORE: 2.5
5: Excellent, Highly Recommend
4: Very Good, Solid Choice to Consider
3: Ok, Check Other Options Before Booking
2: Below Par, Try to Avoid
1: Terrible, Run Far Away
Cleanliness In Room: 3/5 (minus that roach in the lobby !)
Sleep Quality: 3.5/5
It’s rated 4/5 on TripAdvisor which is too high if you ask me.
The Hotel+ Service:
The hotel looks quite large from the outside, but once you walk in you can immediately tell it is marketed as a small airport hotel. There was only one person at the front desk at all times and there’s a very tiny lobby. The Crowne Plaza at LAX is much larger and more lively with multiple front desk staff and a more crowded restaurant. This hotel felt like a borderline Hampton Inn/Holiday Inn rather than a Crowne Plaza which is normally more midscale full-service.
The front desk was always nice, just understaffed. To switch a room it took about 20 minutes just waiting in line because there was only one front desk agent.
The shuttle itself was fine, but waiting for it was really slow! I had to wait quite awhile for the shuttle to and from the airport (30 minutes!!)?!
The room was standard, what I would expect for a Crowne Plaza at an airport (maybe a bit worse). The beds seemed clean enough, and the bathroom was standard. The tub has seen its better days as it was stained and also did not flow properly…eek. I was actually surprised I got a decent nights rest. I think the front desk agent moved me to a floor with not many guests because the walls were paper thin in my first room and I could hear the conversation next door word for word.
I certainly won’t pay to stay here, I’m sure there are much better options in the Atlanta Airport area. But since it was on Delta’s dime, I can’t complain too much. But the cockroach incident sure was interesting!
Do you have any interesting (and or gross) hotel stories! Share below!
If your curious, you can view the TripAdvisor reviews for the Crowne Plaza Atlanta Airport here!
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