Rejected from Mosaic?

Well that was odd. I submitted a status match to Mosaic, and wrote about how I got approved yesterday! I also submitted a status match for my parents, and today we got an email that they did not qualify?

Mosaic Reject

 

A bit confused, as we all sent the same documentation screenshot of our “Virgin America Silver” and activity on our accounts.

I re-submitted a match, let’s see if it works.

UPDATE: My dad got approved after re-submitting! Still waiting on mom.

Anyone having trouble matching to JetBlue Mosaic?

 

Happy travels,

theresorttraveler